Returns & Exchanges
At Moon Nude, we want you to feel confident in your skin and your style. If your purchase isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery for all unworn items in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging with all tags attached, ensuring the garments are free from makeup, scents, or signs of wear.
Ship It Back
Print your prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing